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LIFETIME EXCHANGE

BUY BACK POLICY

  • If it is GOLD JEWELLERY, 90% of the current value (as per the net weight of the metal).
  • If it is diamond and gold jewellery, 80% of current market value of the product (as per the metal net weight and total carat of the diamonds).
  • If it is gemstone (only precious stone like emerald, sapphire, ruby, etc.) with gold jewellery or gemstone with Platinum jewellery, 70% of the current market value of the product (as per the net weight of the metal and total carat weight of the gemstone).
  • If it is GOLD COIN 100% of the current market value of the product.
  • Under buy back policy we don’t accept loose solitaire.
  • Shipping charges based on actual will be borne by the customers for all jewellery under this policy.
  • Prevailing market value will be determined by Lords Jewels (L.D. Sons Jewellers Pvt Ltd)
  • Money back will be done by online bank transfer to the customer’s account within 10 working days after the valuation and quality check is confirmed.
  • Policy does not cover TAXES and MAKING CAHRGES.

LIFE TIME EXCHANGE POLICY

  • If it is plain gold jewellery, 90% of the current market value of the product (net weight of metal) this can be used to shop other jewellery excluding gold coin.
  • If it is diamond with gold jewellery, 85% of current market value of the product (as per the net weight of metal and total carat of the diamonds), it can be used to shop diamond jewellery excluding gold coin.
  • If it is gemstone (only precious stone like emerald, sapphire, ruby, etc.) with the gold jewellery or gemstone with Platinum jewellery, 75% of the current market value of the product (as per the net weight of metal and total carat weight of gemstone)
  • All the semiprecious or real pearl with gold jewellery, 95% of the current market value of the product (as per the net weight of the metal) after removing stones, dust, enamel etc.
  • If it is gold coin, 100% of the current market value of the product, this can only be used to shop diamond and gemstone jewellery.
  • No return or exchange on Loose Solitaire.
  • Shipping charges based on actual will be borne by the customer under this policy.
  • The prevailing market value will be determined by Lords Jewels (L.D. Sons Jewellers Pvt Ltd)
  • If the new product value which customer have shopped is higher than the exchange value product, the difference will be paid by the customer or if the difference is lesser than that, rest amount will be held as credit for the future purchases.
  • This policy does not cover taxes and making charge
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