1. When do we collect Personally Identifiable Information and other Information?
When you set up an account with lordsjewels.com, we collect and store your personally identifiable information (name, e-mail address, phone number, correspondence address, etc.). In addition to this, we collect and store information from time to time (IP address, e-mail and chat history, information from cookies on your hard disk, etc.) as and when you access this website.
2. How do we use the information collected?
We use the personal information to enable us to deliver the requested services to you – order execution, product shipment, money collection, etc. We also use the personal information collected to continually improve our service delivery by doing research and analysis on customers’ buying behaviour & activity on our website and accordingly, create and communicate new offerings based on the customers’ previous orders and interests. We store your IP address to administer this website and diagnose any problems with the server.
Yes. A cookie is a small file which is stored on your computer’s hard drive by a website through your browser. This enables the website to recognize and remember certain information specific to the website user, helping the service provider to deliver improved services. We store both permanent and temporary cookies on your hard drive and we assure you that they do not contain any of your personally identifiable information.
4. Do we share the personal identifiable information collected?
We accord top priority to protecting the loss and misuse of the personal identifiable information collected and stored by us. We take strict and adequate measures to prevent any unauthorized access to this information. We offer the use of a secure server whenever you access your account information. We do not sell or transfer your personally identifiable information to third parties. However, we may have to share your personal information to comply with any legal process (court orders, subpoena, etc.), which may be without any notice to you.
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